Privacy Policy

We collect the following information when you use MagicPrint: • Account data — name, email address, and password (stored as a secure hash) • Order data — shipping address, phone number, and order history • Payment data — we do NOT store card details; payments are processed securely via Razorpay • Usage data — pages visited, products viewed, and actions taken on our platform (via analytics tools) • Communications — emails or messages you send to our support team

We use your data to: • Process and fulfil your orders and send order updates • Provide customer support and resolve disputes • Improve our products, services, and website experience • Send transactional emails (order confirmations, shipping updates) • Send marketing emails — only if you have opted in; you can unsubscribe at any time • Comply with legal obligations

We use cookies and similar tracking technologies to: • Keep you logged in across sessions • Remember your cart and wishlist • Understand how visitors use our site (via Google Analytics) • Show you relevant promotions (first-party only; we do not sell data to ad networks) You can disable cookies in your browser settings, though some features may not work correctly.

We share limited data with trusted third parties to operate our service: • Razorpay — payment processing (governed by Razorpay's Privacy Policy) • Shiprocket — order fulfilment and shipping • Cloudflare R2 — image storage • Google Analytics — anonymised site analytics • SMTP email providers — transactional email delivery We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We take data security seriously: • Passwords are hashed using bcrypt (never stored in plain text) • All connections are encrypted via HTTPS / TLS • Access to production systems is restricted to authorised personnel • We conduct regular security reviews No method of transmission over the internet is 100% secure. If you believe your account has been compromised, contact us immediately at support@magicprint.in.

We retain your personal data for as long as your account is active or as needed to provide services. • Order records are retained for 7 years to comply with tax and accounting regulations • You may request deletion of your account and associated data at any time (subject to legal retention requirements)

Under applicable data protection laws, you have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your data ("right to be forgotten") • Opt out of marketing communications at any time • Lodge a complaint with the relevant data protection authority To exercise any of these rights, email us at privacy@magicprint.in.

MagicPrint is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email.

If you have any questions about this Privacy Policy or how we handle your data: Email: privacy@magicprint.in Address: MagicPrint, India Business Hours: Monday–Saturday, 10am–7pm IST